Refund policy

At Docktor Hair, we take pride in providing high quality, results driven haircare products. Due to the nature of our business, all sales are final. 

No Refunds Or Exchanges

For Hygiene and safety reasons, we do not offer refunds, returns, or exchanges on any of our products once your order has been processed.

Damaged or Incorrect Orders

If you receive a product that is: 

  • Damaged during shipping
  • Incorrect from what you ordered

Please contact us within 24 hours of delivery at info@docktorhair.com with:

  • Your order number
  • Clear photos of the item(s)

We will gladly review the issue and provide replacement if approved.

By purchasing from Docktor Hair, you acknowledge and agree to this policy.